COVID-19 - IMPORTANT UPDATE FOR OUR PATIENTS
Please see our latest update, the practice is still open for patients who need to speak to a clinician or be seen, take a look HERE
What to do if you have symptoms
Anyone with symptoms of coronavirus - a new continuous cough OR a high fever OR a loss or change of taste or smell - should self-isolate immediately and not leave home. Other members of your household must also self-isolate.
You should ask for a test as soon as you have any of these symptoms. You can ask for a test online or call 119 if you have no internet access.
NHS Test and Trace
The NHS test and trace service:
- ensures that anyone who develops symptoms of coronavirus (COVID-19) can quickly be tested to find out if they have the virus
- helps trace close recent contacts of anyone who tests positive for coronavirus and, if necessary, notifies them that they must self-isolate at home to help stop the spread of the virus
How NHS Test and Trace will contact you
If you’re identified as a close contact of a confirmed case, NHS Test and Trace will contact you by email, text or phone. Text messages will come from the NHS. Calls will come from 0300 0135000. Children under 18 will be contacted by phone wherever possible and asked for their parent or guardian's permission to continue the call.
You'll be asked to sign in to the NHS Test and Trace contact tracing website at https://contact-tracing.phe.gov.uk. If you cannot use the contact tracing website, they will call you.
Be aware of scams
The NHS Test and Trace service will not:
- ask for bank details or payments
- ask for details of any other accounts, such as social media
- ask you to set up a password or PIN number over the phone
- ask you to call a premium rate number, such as those starting 09 or 087
Practice Coronavirus Plan
We have shared the attached plan with all of our staff and we wanted to share it also with our patients.
The plan is subject to change.
BVP Covid 19 Plan
FAQs From the Chief Medical Officer for Patients regarding those who are at highest risk of Coronavirus
Please see the attached FAQs regarding those at highest risk of coronavirus here: FAQs
Patient Advice Leaflet for Coronavirus
Please see attached advice leaflet for our patients
Useful information for anyone with long term conditions
Patient Info - Coronavirus and long term health conditions
Guidance on social distancing
Gov. UK Social Distancing
Information from Wessex LMC for Patients queries regarding Covid-19 and Request for Doctors Note (Med 3 'Fit Note')
LMC Sick Note Guidance (Covid-19)
Requested letters for cancellations to gym memberships
We are aware that some gyms are asking for letters for their members from practices, please see the attached letter from the Partners
To whom it may concern
For a current list of Job Vacancies, please look at our "Further Information page" below or click here.
Self-management Health Coaching
Managing life with a health condition isn't always easy. We know that understanding and keeping track of medications, treatments, tests and appointments with healthcare professionals are important, but also that a health condition affects our emotions, how we feel about ourselves, our social life, hobbies and day to day routines at home. Feeling confident managing all of that can be a challenge.
At The Blackmore Vale Partnership, we have a health coach and link worker as part of our team. Clinical healthcare professionals like doctors and nurses can be really important to help us manage the medical aspects of our health, and health coaches and link workers can help us manage the emotional and practical impact in our day to day life.
The health coaches are there to support people with health conditions to feel more confident, and have lots of experience talking about a whole range of subjects:
- Managing pain and fatigue
- Preparing for appointments
- Accessing information to understand conditions and treatments
- Feeling more confident getting out and about
- Building a network of support around you
- Accepting and coming to terms with having a health condition
The link workers are there to focus on connecting people with long term health conditions to groups and activities available to them in their community, they will focus on:
- Improving your social support network and feelings of isolation
- Information sourcing and gaining confidence to attend groups
- Identifying any other non-clinical support options that may be of benefit
Our health coach and link worker, is based at Abbey View Surgery on Wednesdays, and we have a health coach at Sturminster Newton Surgery every Tuesday. They are part of our team here to support you. Lots of patients and their carers say how hard it is when healthcare professionals only have ten minutes, but health coaches have up to 45 minutes for each session to listen to you and support you. Link workers have 30 minutes.
Your GP, Nurse Practitioner, Practice Nurse or any member of the reception team can refer you to see the health coach or link worker, so if you are interested in this, please mention it to one of the team.
Walking for Health News...….
Blackmore Vale Community Health Initatives - Click on the link for more info
Local Mental Health Support Group in Shaftesbury
We have been advised about a brilliant new service that is for young people 11-18 year olds, it is free and anonymous and is called KOOTH. Young people can contact them online and receive advice, support, counselling and guidance on any matters that are causing young people concern. This service has been commissioned by Dorset Clinical Commissioning Group. They are available 365 days of the year and you can chat to them online until 10pm. Do take a look, they are all qualified counsellors or phsycotherapist.