Change of Contact Details
When you change your address, name, telephone numbers (home & mobile or email address) please let us know as soon as possible. If you are moving house please include names of all patients registered at the practice who are moving with you. Personal details can now be updated from the secure online section of the practice website in SystmOne.
It is crucial to understand that healthcare is a partnership. Within this partnership we have responsibilities to you the patient and you have responsibilities both to us, the practice and to others who use the practice. Patients will be treated with courtesy and respect as individuals and partners in their healthcare, irrespective of their ethnic origin or religious and cultural beliefs. We ask that you treat the practice staff, the doctors and their families with the same courtesy and respect.
The Practice offers on-line facilities This enables you to book appointments and request repeat prescriptions on-line. You will need to visit the Practice to register your details and provide a form of Photographic identification and a utility bill as proof of address. You will then be given a unique identification code that will give access to the on-line service.
E-mail and text Messaging
Where practicable the Practice will endeavour to make contact via E-mail or text messaging. This may be used for targeted health campaigns such as asthma or flu. This will help to reduce postage costs. Please ensure that you inform us of any changes to your contact details.
We are able to offer parking at the surgeries for our patients. We would ask patients to park in these allocated spaces only while they are in the surgery. Access is needed at all times for GP’s to be able to leave to attend to urgent home visits and for ambulances attending the surgery.
All of the Practice surgeries are fully accessible to all patients without negotiating steps or ramps. Once inside, there is easy access to all facilities including toilets. There is a wheelchair available in all surgeries for those patients who may need it. Please ask at reception.